At Lizandez we want to ensure our customers have a pleasurable shopping experience. All our products are quality checked prior to despatch to ensure our customer’s receive the best value.
However in the unlikely event your purchase has a manufacturing fault, we will gladly replace the item at no cost to you or give you a store credit to the total value of your purchase if the item cannot be replaced.
Each item is quality crafted and undergoes careful quality controls. Small imperfections depend on the handcrafted production, such as colour and light variations are naturally related to tanning - this is not a fault but a value. This is an industry standard and a natural process when dealing with genuine products and genuine leather.
When purchasing more than a single item you can save up to 90% on your freight costs. Freight companies charge a base rate on the first item, every item after this going to the same address is only charged at a basic kilo rate. Take advantage of this great saving, as it is a handy option if you don’t meet our free shipping threshold or may help you reach it.
Additional great savings can be achieved with our 2 tier delivery options – you can upgrade your shipping from standard to express for quicker delivery times, this will also prioritise the despatching of your order. Tracking is standard.