Lizandez is a retailer of consumer goods owned and operated by Lizandez Pty Ltd.
How we use your information
|How we use your name & contact details||Why?|
|Deliver your purchases to you||To fulfill the contract with you|
Send you service messages by email, such
|We've got to do this to perform our contract with you (so you can tell when your order is coming)|
|Sending you information by email about our new offers and services||To keep you up to date. We only send this with your permission|
PURCHASE HISTORY AND SAVED ITEMS
|How we use your purchase history and saved items||Why?|
|Sell you our items||To fulfill the contract with you. The shopping bag is essential to the purchase|
|Provide customer service and support, and handle returns||We’ve got to do this to perform our contract with you|
INFORMATION CONCERNING THE USE OF OUR WEBSITE
Information you give us when you browse our site, including your IP address and device type.
|How we use information concerning the use of our website||Why?|
|Improve our website and set default options for you (such as currency)||To give you the best possible shopping experience|
|Protect our website||
To prevent and detect fraud against either you or Lizandez Pty Ltd and to meet our legal obligations about looking after your data
You do not have to give us any of this personal information, however, if you do not, you may not be able to buy from the site, and you are unlikely to receive our optimal overall customer experience. But that is your choice and we respect that. We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services. We also share this information with third parties.
Sharing Your Information
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.
However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
Companies that do things to get your purchases to you, such as payment service providers and delivery companies.
Professional service providers, such as website hosts, who help us run our business.
We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.
Marketing MessagesIf you have either subscribed to or informed us that we can, we’ll send you marketing messages by email to keep you informed about our special offers.
How to stop marketing messages from Lizandez Pty Ltd
You can stop receiving marketing messages from us at any time.
You can do this:
Through your account settings
- By clicking on the ‘unsubscribe’ link in any email
- By contacting our Customer Service team
Once you do this, we will update your profile to ensure that you don’t receive further marketing messages.
Stopping marketing messages will not stop service communications (such as order updates or invoices).
Keeping Your Information
Your personal information is treated with the greatest of care. Sensitive payment information such as credit card details is NEVER stored on the Internet within our system.
How Your Information May Be Shared
We never sell or rent your personal information. Lizandez may release personal information under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
- Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
- To appropriate persons, where your communication suggests possible harm to others.
Our site’s registration form requires you to provide us contact information and may also require demographic information. We may use your contact information from the registration form to send you information about our company. Your contact information is also used to contact you when necessary.
Lizandez uses PayPal, Shopify Payments powered by Stripe & AfterPay to provide a secure environment for the authorisation of credit card and charge card transactions.
If you wish to be removed from our database for any reason, simply send us an email requesting to be removed via our contact us page.
Updates to our information practices