Testimonials

 Never Disappoint

Thank you so much for all the help you gave in relation to purchase. Lizandez never disappoint this is the 3^rd handbag I have purchased through your website and have to say I would highly recommend them.  Delivery of latest purchase was very prompt and definitely worth the wait for the release of the Olimpia Leather Tote.  I am sure it will not be my last purchase.  Thanks for always looking after your customers.

25/05/2024

Josie V

Craftsmanship, Quality and impeccable Service

Over the past year or so, I have become the very happy owner of four fabulous handbags from Lizandez. While each is different, they all share good design, functionality and craftsmanship. The quality of the leather is superb; all hardware and zippers are of equally high quality.

I can honestly say that this company lives up to its motto of “Where quality, style & service comes first” and cannot recommend them highly enough. Orders are promptly dispatched. Communications relating to queries, product information and the like are answered by phone and/or email in a very timely manner. It’s the quality of service that is sadly rarely found these days.

On the one occasion that I had problems with a delivery, Andrew was amazing and helped me to deal with Australia Post. Nothing was too much trouble. And, although I was not successful in tracking down my lost package, Lizandez not only replaced the lost item, they also most generously sent me a bonus item.

11/01/2024

Janine

 An enjoyable experience 

Hi Andrew,

An enjoyable experience 

Professional to deal with 

Exceptional customer service 

Quality product very happy with my handbag

Arrived quickly In quality packaging 

Lovely leather wallet as a free gift 

Can’t recommend them highly enough

26/01/2023

Deanna

 I am very impressed with both the delivery and the product

Hi Andrew,

 I am very impressed with both the delivery and the product. Despite leaving my Christmas shopping till the last minute, I received the bag with ample time to wrap it and get it under the tree! Being able to track the order on the Shop app was great too!

 The bag itself certainly impressed my husband. The quality and finish is outstanding and looks very stylish. Love it!

 Many thanks

Sarah
05/01/2022

LizAndez is run by a beautiful couple who truly care for their customers

LizAndez is run by a beautiful couple who truly care for their customers. The bags themselves are second to none in the quality of leather they possess. The bags at a first glance look immensely aesthetically pleasing and in-fact the quality can be noted even before you touch it. However, once you touch it...they're the finest leather handbags I have ever felt. These bags are worth every dollar. What's also great about Lizandez is the dynamic range they have and the choice of colours in each type! Definitely an item you want to own.

Sharjeel

1/11/2021

 Wow! Such customer service and great products.

I had first spoken to Lisa on the phone and she was so helpful and generous with her time. When we discussed delivery, it was suggested that I might not receive the bag as soon as I hoped, due to Christmas/Covid-19 postal delays.
Following our call, I bought the handbag and purse, online (the online experience was great too).
Lisa must have heard and remembered my quiet wish, to receive it today, and had done her darnedest to get it to me this week. It arrived today!
Both my husband and I are super pleased with both the shoulder bag and purse. They are so beautiful and of a very high quality in craft, finish and leather.
Thank you very, very much Lisa & Andrew. I'm a delighted customer and happy to refer you to anyone and everyone

Cheers,

Thea 17/12/2020

I am very happy

Just received my handbag today and I am very happy with my purchase. 

It is exactly as described and what I expected.  

Thank you for making this a seamless purchase. 

Regards

Margaret - 08/08/2020

Thank you for your amazing service

Thank you for your amazing service. From assistance over the phone to speedy delivery, I will certainly recommend your business.

Kind regards

Olwyn - 28/07/2020

I’m very happy with my purchase 

I’m very happy with my purchase from Lizandez. I purchased a beautiful leather doctors bag for my fiancées 40th birthday and due to the covid pandemic, I was sure it would take much longer to arrive. The service that I have received since purchasing has been outstanding from start to finish. Emails were answered quickly and I’m still in shock that my beautiful gift has arrived. The doctors bag is exactly how it was shown online. Wonderful quality and the engraving is the perfect touch. Thank you so very much for keeping high standards and keeping me as a customer up to date with my purchase and delivery information. I highly recommend this company for professionalism, quality and wonderful service.

 Kind regards

Michelle - 17/07/2020

I am so happy with the service

I absolutely love my Voyager travel bag and the delivery was super quick highly recommend

Vesna - 10/11/2018

Thanks for the great service

Hello Andrew,

Thanks for the great service.Many online shops could learn a lot from you.
I have received the bag for my work tablet and its fantastic.

Enrico - 12/09/2018

I don't often shop online as I have had a few disappointing experiences. However Lizandez has restored my faith. The bag was exactly as pictured, including colour match. The website was easy to use and emails kept me informed of my order status. My bag was delivered within 2 days. This is a great company to deal with. Thank you

 Cheryl - 26/01/2018

Helpful & Prompt

I received the bag today and I love it!! I would like to add that the staff at Lizandez were very helpful and prompt in responding to my queries. Also, the package arrived in excellent condition and I would recommend this site to anyone for future purchases.

Thank you for the excellent service.

Tanya – 20/01/2018

Simply Perfect Service

This was simply perfect service. A prestige product, excellent communication, rapid delivery and fast follow up for questions. The bag was in pristine condition on delivery and the engraving was elegantly under-stated and stylish. These products are not cheap, but quality products rarely are. The whole experience was positive and I would thoroughly recommend the products and service. Faultless.

Andrew – 07/12/2017

I could not fault the service

Dear Lizandez,

I could not fault the service of Lizandez. From the moment I ordered the document case, I received a phone call to address my question and then to further explain that the case comes from Italy and what the procedure would be for the engraving and postage.

This was Thursday and by Monday I had the document case delivered to the door. In five days!  I was most impressed with the service and the speed with which the product was delivered.

Thank you Lizandez

 Anele – 15/11/2017

Lizandez was excellent

I would like to mention that dealing with Lizandez was excellent. The efficiency with which the wallet was delivered was second to none and the product itself was of the highest quality. (Purchase of Men's wallet (premium Italian Leather)
Great to deal with a company who only have quality well made products.
I would highly recommend Lizandez to anyone who wants absolute quality rather than cheap rubbish.

I would have no hesitation purchasing from Lizandez again for leather products.

Thank you so much to the staff.

Gary
South Penrith
NSW – 31/8/2017

Great Quality Great Service

Thrilled with the leather portfolio I ordered. The delivery was super-quick and the quality is superb. I would highly recommend this site for high-quality personalised service, products and delivery.

Jackie. M. – 24/5/2017

Leather Bag Products

Lizandez, along with Tuscany Leather, provide superior online service, with clear instructions. Your shipping methods are reliable and bags arrive in good time. Thank you and with my best wishes

Roland Lacars – 2/5/2017

Service Second to None

I cannot thank you enough for bringing an amazing service back into the market. You truly care about your customers which is so highly valued. I appreciate you going above and beyond to get the handbag to me as soon as possible. Its hugely appreciated! Thank you

Nadine J – 01/03/2017

Great Service Great Bag

Great bag. Excellent size and the zippered bottom is fantastic for putting in a small umbrella or book to read or even a small tablet.
Love it as I always have loved bigger bags and the smell of the leather is just beautiful. A very useful bag, glad I bought it. Great service and very quick delivery of my lovely Barcelona ag from Lizandez Fashion. Thank you.

Vera Schultz – 24/02/2017

A big THANK YOU

A big THANK YOU to Lizandez for a great purchase experience. Your communication throughout was outstanding and the delivery was very quick. I have never had such follow up from any company before. Well done. I will certainly recommend you and will definitely purchase through you again. And my bag was all that I hoped for. 10/10

Kerry (Cairns) – 15/02/17

Very Happy Great Service

So happy with my Ambrosia bag, and the great service that I've got. I had to get a few extra holes put in as I prefer my shoulder strap longer. Got a call from Lisa who suggested where I could go to get it done, if not, she will do her best to find out where in rural QLD I could go. Brought my bag to a saddlery who did it, and he commented that it was a beautiful bag and good leather. Thank you Lisa and Andrew.

Hannah – 19/01/2017

Thank You

My bag arrived quickly and it is perfect! Just what I wanted.

Gabrielle McMullen – 7/11/2016

GREAT SERVICE

I was delighted with the quality of the bag I purchased. Moreover, Lizandez has offered excellent service and the FedEx delivery was faster than expected (even on a different continent). This has overall been a great experience!

Simona – 11/05/2016

Lizandez has been fantastic

My experience with Lizandez has been fantastic. They're friendly and extremely knowledgeable and their website is clean and easy to use. I purchased two items and received both within a week, with no hassle and love their use of FedEx!

I will definitely continue to use Lizandez for all of my leather goods purchases!

Jessica Law – 04/04/2016

Great Product! Great Service!

Shopping online with Lizandez was a great experience. So easy, great communication   SUPER prices and GREAT product! LIGHTNING FAST SHIPPING! AWESOME!!!!!" Will shop at this website  again.

Julia – 12/03/2016 

I will be back

I recently purchased 2 San Gimignano briefcases from Lizandez. They are just beautiful and the quality is superb. I am very fussy with leather items and these briefcases are of very high quality.  I found Lizandez.com.au to be highly efficient with their online ordering and they are more than happy to service any enquiries you may have. I do a lot of online shopping and I found Lizandez to be one of the best stores I have come across. I would very highly recommend purchasing from them. All their products are of the highest quality. Thank you Lisa and Lizandez.

I have already told my friends about your store, so hopefully they will come on board soon. I will certainly be back soon.Again, many thanks for your excellent and very professional service.

Lorraine – 19/11/2015

Love These Bags

Love these bags, I have purchased 2 from them so far and have one of their wallets - awesome products and awesome people, they go out of their way to help you and always aim to please their customers.

Karen – 17/11/2015

Products look better in real life

Visited this showroom on my recent trip to Australia. Such beautiful range of leather goods. Fantastic quality too. I did a little bit of damage in there and will definately do more on my next trip to Melbourne............ or online

Leeann 14/11/2015

Delighted with the purchase

I took delivery of the satchel ordered below a short while ago and am delighted with the purchase.

Thank you and regards,

Mitch - 01/01/2015

Happy with service

Hi Andrew,

Just wanted to say thank you for supplying the leather travel bag. My wife is delighted with it and we would have no hesitation in purchasing from you in the future.

Again thank you and all the best for the new year.

Regards,
Dean – 01/01/2015

Great Service

Hi Andrew,

First a belated Merry Christmas and a Happy New Year to you.

Just a short note to Thank-you for your excellent service in getting my wife's Tuscany Leather Backpack to Australia in record time for Christmas.

It was the most perfect gift, and she absolutely adores it.

Again, thank-you; and I will pass on your business details to our friends and relatives.

Kind regards
Brad – 01/01/2015

You are magician

Hi Andrew,

You are a magician!  The bag arrived today, all the way from Italy, I can’t get letters within Australia that quick! and it is beautiful, it is much nicer than the photo, which I thought looked fantastic.  It is a present for my son, and I know he will love it.  Thank you so very much, and I will tell all my friends about your wonderful products and service.  Wishing you and your family a very happy Christmas

Jenny – 19/12/2014

Fantastic quality leather products at a reduced prices. Really happy with the service and after sales service. I would definitely recommend this website to all my friends and colleagues. You will definitely get your money's worth.

Shane Lyons - 25/09/2013 

I have been dealing with Andrew and his business for years, and he is one the most honest people I know, when it comes to business, his products always seem to be a better quality from the rest. He has always provided with answers and support around my product purchases. I will continue to come back.

John Cavanagh – 25/9/2013