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Craftsmanship, Quality and impeccableService
Over the past year or so, I have become the very happy owner of four fabulous handbags from Lizandez. While each is different, they all share good design, functionality and craftsmanship. The quality of the leather is superb; all hardware and zippers are of equally high quality.
I can honestly say that this company lives up to its motto of “Where quality, style & service comes first” and cannot recommend them highly enough. Orders are promptly dispatched. Communications relating to queries, product information and the like are answered by phone and/or email in a very timely manner. It’s the quality of service that is sadly rarely found these days.
On the one occasion that I had problems with a delivery, Andrew was amazing and helped me to deal with Australia Post. Nothing was too much trouble. And, although I was not successful in tracking down my lost package, Lizandez not only replaced the lost item, they also most generously sent me a bonus item.
An enjoyable experience
An enjoyable experience
Professional to deal with
Exceptional customer service
Quality product very happy with my handbag
Arrived quickly In quality packaging
Lovely leather wallet as a free gift
Can’t recommend them highly enough
I am very impressed with both the delivery and the product
I am very impressed with both the delivery and the product. Despite leaving my Christmas shopping till the last minute, I received the bag with ample time to wrap it and get it under the tree! Being able to track the order on the Shop app was great too!
The bag itself certainly impressed my husband. The quality and finish is outstanding and looks very stylish. Love it!
Lizandez is run by a beautiful couple who truly care for their customers
Lizandez is run by a beautiful couple who truly care for their customers. The bags themselves are second to none in the quality of leather they possess. The bags at a first glance look immensely aesthetically pleasing and in-fact the quality can be noted even before you touch it. However, once you touch it...they're the finest leather handbags I have ever felt. These bags are worth every dollar. What's also great about Lizandez is the dynamic range they have and the choice of colours in each type! Definitely an item you want to own.
Wow! Such customer service and great products.
I had first spoken to Lisa on the phone and she was so helpful and generous with her time. When we discussed delivery, it was suggested that I might not receive the bag as soon as I hoped, due to Christmas/Covid-19 postal delays.
Following our call, I bought the handbag and purse, online (the online experience was great too).
Lisa must have heard and remembered my quiet wish, to receive it today, and had done her darnedest to get it to me this week. It arrived today!
Both my husband and I are super pleased with both the shoulder bag and purse. They are so beautiful and of a very high quality in craft, finish and leather.
Thank you very, very much Lisa & Andrew. I'm a delighted customer and happy to refer you to anyone and everyone
I’m very happy with my purchase
I’m very happy with my purchase from Lizandez. I purchased a beautiful leather doctors bag for my fiancées 40th birthday and due to the covid pandemic, I was sure it would take much longer to arrive. The service that I have received since purchasing has been outstanding from start to finish. Emails were answered quickly and I’m still in shock that my beautiful gift has arrived. The doctors bag is exactly how it was shown online. Wonderful quality and the engraving is the perfect touch. Thank you so very much for keeping high standards and keeping me as a customer up to date with my purchase and delivery information. I highly recommend this company for professionalism, quality and wonderful service.
I Recommend Lizandez
I came upon this company while trying to purchase direct from Tuscany Leather, Florence, Italy. Each time I entered my credit card details the transaction just stopped. This happened 5 times. I was getting desperate so started searching the internet and came upon Lizandez, who are in Victoria, and rang them and left a message. It was promptly answered by Andrew and he had the bag I wanted. It arrived at my home on Friday 25th January. I was able to track it with DHL. The bag is amazing and so is Lizandez - I will recommend them to my friends and family.
AFFORDABLE, FAST DELIVERY
I ordered the black bag then was thinking of getting a red one too but wasn’t sure so I left a message to ask them if the colour is purely red and they responded very fast even I think it was on the weekend. Anyway, I decided to order it so now I have black and red ones. Thank you Lisa and Andrew for your beautiful products, fast delivery and quick response.
I have just received my order and am very pleased with my purchase.
The bag looks exactly like the pictures on your website.
Can’t believe that the bag arrived in 3!!! days from Italy. Thank you very much.
I am very happy
Just received my handbag today and I am very happy with my purchase.
It is exactly as described and what I expected.
Thank you for making this a seamless purchase.